Areas of Practice / Personal Injury

Accidents in Public and Private Places

A wet floor in a supermarket, a broken step, an unlit stairwell, an unfenced pool.

The overview and contents stay open. Choose the detailed topics you want to read.

In short

The starting question is who controlled the part of the premises where the fall happened: not always the name over the door, and frequently not the registered owner. A customer, a hotel guest or a patient is owed the occupier's duty; someone visiting a friend may be a bare licensee, owed much less. That a hazard existed does not by itself prove negligence. The hazard is removed before it can be recorded.

A wet floor, a broken step, an unlit stairwell

These are the claims people are most embarrassed to bring and the ones where the evidence disappears fastest. A spill is mopped within minutes of the fall. A loose paving slab is cemented the following morning. The member of staff who helped you up has left by the time anybody asks for their name.

None of that is sinister. A shop that mops a floor after somebody has fallen on it is doing the sensible thing. It is simply the reason that what you do in the first hour matters more here than in any other kind of accident.

What to send us in a first enquiry

The facts first: the date, the exact place, and what was on the floor or wrong with the step. The name of the business and of anyone you spoke to, so we can run a conflict check, and whether an incident form was filled in. If you fell in the communal part of a block of flats, tell us whether it is managed by a committee.

Once we confirm we can act: any photograph taken before the place was cleaned or repaired, your copy of the incident form, and the first medical record. Keep them safe in the meantime rather than sending them now.

If you fell on a wet floor or a broken step, tell us the date, the exact place and what was on the floor or wrong with the step, at office@kleanthousplatis.com, or the enquiry form. We reply within one business day.

Who is answerable

Whoever controlled the place

The starting question is who was in control of the part of the premises where it happened. That is not always the person whose name is over the door, and it is frequently not the registered owner of the building.

The duty itself is in section 51(2) of the Civil Wrongs Law, Cap. 148, which says who owes a duty not to be negligent and to whom. The occupier of immovable property owes it to every person lawfully there. The owner and the occupier owe it jointly, as regards the maintenance and repair of the property, to persons outside it, which is the provision that answers for a piece of masonry or a sign that falls into the street. And as between a landlord and a tenant, the occupier's duty to the owner is subject to the terms of the lease, so the division of responsibility on leased premises is read out of the lease and the section together rather than assumed.

  • The business occupying the premises: the shop, hotel, restaurant, gym, clinic or supermarket
  • The owner of the building, where the defect is in the structure rather than in the way the business was run, and where the owner and the occupier are different people
  • The management committee of a jointly owned building, where the accident happened in a communal area such as an entrance, a stairwell, a lift lobby, a car park or a pool
  • A contractor who was carrying out works, cleaning or maintenance at the time
  • A public authority, where the place is a road, a pavement, a park or another public space

Evidence

The first hour decides most of it

In this category, more than any other, the hazard itself is removed before it can be recorded.

  • A photograph of the hazard itself, in place, before it is cleaned or repaired, with something in shot that shows the scale and the location
  • Photographs of the surrounding area: lighting, signage, whether a warning cone was present, and the surface underfoot
  • The incident form the business fills in, and a copy of it. Ask for the copy at the time. It is much harder to obtain afterwards
  • The name of the manager or member of staff who dealt with it
  • Recorded footage, which most retail and hotel premises have and which most systems record over within days. A written request to preserve it, made early, is the single most useful step in this kind of claim
  • The names and telephone numbers of anyone who saw it, including other customers
  • The footwear you were wearing, kept as it was
  • The first medical attendance, and the receipts for everything spent afterwards

Two things that are frequently in issue are how long the hazard had been there and whether anybody had checked. Cleaning schedules, inspection records and staff rotas are documents that may exist, and they are documents held by the other side. That is a further reason for making the request in writing early rather than raising it for the first time in proceedings.

What the claim covers, and the time you have

A claim covers the injury and its documented consequences. The heads of loss usually examined are set out in the firm's guide, Personal Injury Claims in Cyprus. In falls, the practical difficulty is more often proving the state of the premises than proving the injury, which is why the photographs matter so much.

A claim for damages for personal injury must generally be brought within three years under the Limitation of Actions Law 66(I)/2012. Under section 6(2) the period runs from the day the cause of action was complete, or from the day the injured person came to know of the injury where that was later. Where the person injured was a child, different rules can apply, and that is a question to put early rather than late. Section 27Α of the same Law suspends the limitation period for negligence and breach of statutory duty for thirty nine months from the day the 2021 amending law came into force, so the three years is not by itself the answer to whether a claim is in time.

A claim brought late is not always over. Section 6(3) gives the court a discretion, in a claim for bodily injury or death, to decide that the limitation provisions do not apply, weighing the reasons for the delay, how long the injured person was unable to deal with the case, what they did to obtain the material they needed, how the defendant responded, and what the delay has done to the evidence. It is a discretion and not an entitlement, and it cannot be exercised more than two years after the period expired.

Questions we are asked

I did not report it at the time. I was too embarrassed.

That is the ordinary reaction and it is not fatal. Go back, or write, and report it now, with the date and the exact place. Then write your own account while you still remember it. What you lose by not reporting at the time is the business's own contemporaneous record, which is a reason to ask for the footage quickly.

They asked me to sign something before I left.

Send it to us, or send us a photograph of it, before you sign anything further. An incident form recording what happened is one thing. A document that records an agreement about what will happen next is a different thing entirely, and the two are not always easy to tell apart at the time. The difference matters because the second kind is a contract: a receipt, a discharge or a settlement binds you once it satisfies section 10 of the Contract Law, Cap. 149, and it is set aside only on the grounds that Law provides, coercion under section 15, undue influence under section 16, fraud under section 17, misrepresentation under section 18, or common mistake as to a material fact under section 21.

It happened in the communal area of my own block.

Then the question of who is responsible for maintaining that area arises, and the answer usually involves the management committee and the way the building is run rather than any individual owner. Tell us whether there is a committee, whether common expenses are collected, and whether anyone had complained about the same thing before.

My child was hurt.

Different rules can apply to the limitation period where the injured person was a child at the time, and the question of who brings the claim is also different. Do not treat either as settled without asking. Bring the same evidence: photographs, the incident record and the medical notes.

I slipped in a supermarket. Who is the claim against?

The first question is who controlled the spot where it happened, which may be the business occupying the premises, the owner of the building where the defect is structural, or a contractor carrying out works or cleaning. The basis of the claim remains negligence, a civil wrong under section 51 of the Civil Wrongs Law, Cap. 148. That a hazard existed does not by itself prove the occupier fell below the standard required, which is why the system for inspection and cleaning, and what it recorded on the day, decides most of these claims.

There was a "caution, wet floor" sign. Does that end it?

No. The presence or absence of a warning is one piece of evidence, photographed and weighed with everything else, and it does not decide the case on its own. The question is still whether the occupier fell below the standard of care the circumstances required. Where the responsibility is partly yours, section 57 of Cap. 148 reduces the damages by your share rather than defeating the claim.

It happened on a pavement or in a public space.

Then who was responsible for that particular spot is asked at the outset, and it may be a public authority, a municipality or a contractor carrying out works. For a municipality, the Municipalities Law 52(I)/2022 defines a road in section 2 to include a pavement and a public space, and section 43(2)(a)(v) places within its fields of competence the study for the construction, maintenance, cleaning, lighting and use of roads, bridges and pavements within the municipal boundaries, and the prevention of obstruction of their free use. The Law lays down no special notice requirement or shortened period for a civil claim, so the ordinary limitation position applies, but a challenge to a decision of the authority is a different route with the seventy-five day period of Article 146 of the Constitution.

How long do I have to claim after a fall?

Three years, under the Limitation of Actions Law 66(I)/2012. Section 6(2) runs the period from the day the cause of action was complete, or from the day the injured person knew of the injury if that was later, and section 6(3) gives the court a discretion not to apply the limitation provisions to a claim for personal injury or death, a discretion not exercised more than two years after the limitation date. In practice the evidence in this category is lost in days rather than years, so tell us the date and the place first. Section 27Α of the same Law suspends the limitation period for negligence and breach of statutory duty for thirty nine months from the day the 2021 amending law came into force, so the three years is not by itself the answer to whether a claim is in time.

Written on this subject

This page sits within Litigation & Arbitration. Back to personal injury. Στα ελληνικά.

Discuss your matter

Tell us where you fell, and who runs the place

The date, the exact place, what caused the fall, and whether anyone from the shop, hotel or authority recorded it at the time. Photographs of the spot taken on the day are worth more than any description. We reply within one business day.

Disputes are priced by stage. The fee is agreed before each stage of work begins. How we charge.

Discuss your matter