Which law governs the estate is the question that decides who inherits
Someone dies owning a flat in Limassol, a bank account in London and a pension in Germany. Before anyone can say who takes what, one question has to be answered: which country's succession law applies. The answer is not obvious, it is frequently not the country where the assets are, and it changes the outcome rather than merely the paperwork.
Since 17 August 2015 that question has been answered across most of the European Union by Regulation (EU) No 650/2012 of the European Parliament and of the Council of 4 July 2012, on jurisdiction, applicable law, recognition and enforcement of decisions in matters of succession. Cyprus applies it. Anyone with assets or family in more than one country, and anyone making a Cyprus will, is affected by it whether or not they have heard of it.
What to send us
Any will already made, wherever it was made, and a short note of where the person lives, what nationality or nationalities they hold, where the assets are and which close relatives survive or would survive. That is enough for a first view.